Refund Policy
A legal disclaimer
Payment, Deposits, & Collection
• Zero Fitting Fees: We do not take any payment or deposits on your trial/fitting date. Trying on the suit and planning minor alterations is completely free of commitment.
• Payment Upon Collection: The full rental payment is due exclusively upon suit collection. Items will not be released until full payment is successfully processed.
• Security Deposit : We take $50 deposit together with rental fees upon collection . No charges will be made to this unless items are returned late, damaged, or lost.
Damages, Stains, & Cleaning
• Standard Wear & Tear: Professional dry cleaning is included in your rental fee. Do not attempt to wash or dry-clean the suit yourself. Normal wear (minor food spills, a loose button) is fully covered.
• Significant Damage: The customer is liable for significant damage that renders the garment unrentable (e.g., large tears, cigarette burns, permanent stains like ink or red wine). In these cases, a repair fee or the full replacement cost of the garment will be charged to the card on file.
• Lost Items: If a suit or any rented accessories (hangers, suit cover , ties, belts, etc) are not returned within 3 days of the return date, they will be considered lost, and the customer will be billed for the full retail replacement value.